1. Transformation – As a 100% black owned intermediary we are driven to become trailblasers in the financial solutions industry. We value the importance of having a clear understanding of the dynamic economic climate of our country.
2. Client centric services & processes – We firmly believe in the spirit of Ubuntu hence we have built systems and processes in our operation to meet the unique needs of our clients. This enables clients to focus on their core business while we attend to their benefit needs and requirements.
3. Our size and experience – We are the ideal size to care and well-established enough to provide tailored financial solutions nationally. Our integrated client relationship management approach ensures that we adhere to the agreed upon service levels and that the escalated query management process is highly efficient.
4. Innovation – Not only do we operate in a robust and dynamic environment, we also understand that our clients’ needs are constantly evolving. Our commitment to continued professional development, dedication to best practice and ability to give sound advice positions us to not only provide training and development within the organisation, but also design strategies that allow for constant reinvention of our products and solutions.